All garments with the above insignia are made at our premises here in Merseyside UK. We are confident that you will be happy with your purchases from Florence Roby. However, if for any reason you wish to exchange or return an item please do so within 7 days. Refunds are not offered on Sale goods but you may exchange or receive a credit note. P&P and returns postage are direct costs and we regret that they cannot be refunded. When exchanging or returning garments please telephone us on 0151 548 2228 for a Returns Form, which should be completed and sent to us with the returned goods.